Switchboard, MD

Physician-built AI for patient-portal message triage + contact-center automation. Founded Nov 2021 by Dr. Blake Anderson (Emory + Atlanta VA Chief Health Informatics Officer). Atlanta GA HQ; clients include Emory Healthcare, Marshfield Clinic, SCOS, Georgia Eye Partners. NEJM AI 2025 publication. BARDA DRIVe 2024 grant. Live wage / fraud action filed by ex-President Bradley Gallaher (Feb 2026).

Frame both the product story (84% faster patient-message resolution; 30% inbox reduction at Emory; $21M cash acceleration at Marshfield in 60 days) AND the governance overhang of the active 3:26-cv-00096 suit. Surface MDAware as the flagship NLP route + the contact-center expansion (calls, voicemails, texts, faxes, self-scheduling).

📍 Atlanta, GA, USA